Privacy Policy

1. Introduction

Montecuollo Real Estate Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or submit rental applications.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, and phone number
• Date of birth and driver's license information
• Current and previous addresses
• Employment information and income details
• References and emergency contact information
• Vehicle information
• Pet information
• Any other information you choose to provide

Automatically Collected Information

We may automatically collect certain information when you visit our website:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website information
• Device information and operating system

3. How We Use Your Information

We use the information we collect to:

• Process rental applications and conduct background checks
• Communicate with you about available properties
• Provide customer service and respond to inquiries
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security
• Send you updates about our services (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party companies that help us operate our business (e.g., background check services, email providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or transfer of our business
• Consent: With your explicit consent for any other purpose

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Rental application information may be retained for up to seven years as required by law.

7. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any modifications constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: